DWSD Customer Service Phone Number 313-267-8000.  
    DWSD 24-hour Emergency Service Phone Number 313-267-7401

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DWSD.ORG, the official website of the Detroit Water and Sewerage Department.
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DWSD 10 30 50 Plan

Any resident with a delinquent account can enter into a 24-month “10/30/50” payment plan by coming to their local DWSD Customer Care Center, showing a valid state ID and paying down only 10 percent of their past-due balance.
10 30 50 Plan



Water Fund Flyer

Any resident with a delinquent account can enter into a 24-month “10/30/50” payment plan by coming to their local DWSD Customer Care Center, showing a valid state ID and paying down only 10 percent of their past-due balance.
Water Fund Flyer
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DWSD 10 Point Plan

Thursday, August 8, 2014 – Detroit Mayor Mike Duggan and Detroit Water & Sewerage Director Sue F. McCormick, along with a team of community partners announced a 10-point plan that would allow DWSD to collect on overdue water bills while making it easier for customers to make payments, enter into payment arrangements and access financial assistance.

The city will host a Water Fair at Cobo Center from 9AM - 5PM on August 23rd, just before the moratorium on residential water shut offs ends on the 25th. McCormick said the fair will give Detroit customers one final opportunity to access all of the support they need in one location before water shut offs resume on August 26th.
DWSD 10 Point Plan